Consumer IQ: Writing a Satisfaction-Driven Complaint's Letter
(ContentDesk) August 14, 2006 -- Everyday mammoth retailers, business-to-consumer companies and other corporations fall short of meeting customer satisfaction.
According to the Federal Trade Commission (FTC), nearly 686,000 American complaints were filed in 2005.
But the number does not account for the numbers of consumers who did not report a merchant grievance.
As monopolies start to takeover various markets, consumers require a voice to ensure quality products and fair service. As the Better Business Bureau appears to be the ideal intermediary to register complaints, not all consumer-merchant conflicts necessitate conciliatory services.
For starters, the BBBs services are fee-based.
Not to mention, arbitration and litigation can take years for resolution.
Some consumer complaints are too nominal to pursue action.
Consumers should exercise their resources before investing in the cost of arbitration, litigation and other costs.A new online consumer publication,
http://www.alertsforconsumers.com [AlertsForConsumers.com] contends that consumers should weigh the urgency of their complaints.
Is the nature of the complaint a life, death or underlying safety issue?
In cases where a merchant's product or environment places a consumer in jeopardy, an immediate call is necessary.
In situations where inferior products/service, false advertising or unfair business ethics are the cause of dissatisfaction, a written complaint can fare better results. How-to Write an Effective Complaint Letter:Seeking customer satisfaction is a matter of writing an effective complaint letter.
Use these strategies to draft a professional results-driven correspondence:How to Write a Complaint LetterConsider the objective of your complaint.
Are you writing the letter to obtain a refund?
Is the intent of your letter to request fair service or to report fraud?
Are you complaining to make the company aware of a consumer unfriendly policy?Try to send a typewritten letter.
A readable complaint letter has better chances of getting response than an illegible one.
(Handwritten letters should be neat with a one-inch margin on each side).Include all relevant information. Your name, address, home, work number, and your account number where applicable are necessary details.
Since the objective of the correspondence is to receive a response, these details are needed. Keep it brief.
A succinct letter has a better chance of being read than a lengthy soliloquy.
As a result, the following details are vital components of the complaint letter (when applicable):" Date, Time, of purchase " Your account number or transaction number" Address or retail location" Product name, " Serial or model numbers" Specific details about the faulty product or inept customer service (why and how the product/service is defective or lacking)Articulate a resolution.
An effective complaint letter should convey how you would like the problem to be resolved.
For example, if you would like a refund on a faulty product, be sure to include a reasonable date of resolution.Prove it.
To substantiate your complaint include copies of your receipts, canceled checks, documents, contracts, guarantees, or any other documents).To review a sample complaint letter, visit
Alerts for Consumers.com. About AlertsforConsumers.com:From airfare to technology, AlertsForConsumers.com is a free online consumer awareness site.
Be sure to bookmark alertsforconsumers.com to stay up to date on product recalls, bargains, product reviews and other current free consumer reports. The publisher of the online consumer guide, Holly Bentz can be reached at 312.404.4700..
Finding Travel Deals
If your vacation time is coming up and you are planning on making a trip, then you will need to make some plans. Perhaps you are going to visit family? Or, maybe you plan to take your family to see an attraction somewhere? Maybe you are going to visit another country? Regardless of where you plan to go, you can find great deals on getting there, staying there, and even enjoying your time at the location.Often times we want to take our children to see the things we saw when we were younger. It would be nice to see some new destinations as well. Either way, we want to do a lot but don't always have the funds. So, we are always in search for a deal.
There are many out there to be had. Here are some quick ideas.Saving on airfare is all about shopping around. Compare the different offers each company has. Can you fly in mid week and avoid weekend charges and busy times? Flying at night or at odd times can also increase your changes of getting a deal.Once you get to your destination,...
Finding Travel Deals
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Discount Airfare
It doesn't matter whether you are a new traveler or a frequent flyer when it comes to discounted airfare. Despite traveling frequently by air, you might be spending much larger amount on airfare than a new traveler.
There are two ways to get a discounted airfare. One is to get in touch with the airlines directly and find the discounts offered by them. Sometimes airlines offer discounted airfare on certain routes or to travelers flying frequently.
You might go to the online ticket counter of this airline and purchase your tickets.
But many airline wholesalers and consolidators offer greater discounts. They purchase airlines tickets in bulk at very low rates and pass on this price cut to the consumers. There are several websites where you can find consolidators or wholesalers. You fill in certain details to find out whether the ticket of your choice is available or not. Then you can get this ticket reserved in advance at a much cheaper rate by making online...
Airfare > Discount Airfare
Spring Break Soccer Camp - March Soccer Camp - Soccer Camp in Mexico
(ContentDesk) November 2, 2005 -- Spring Break 2006 - Spanish & Soccer in Paradise. (Tennis & Multi-Sport options also Available).Currently Accepting Registration Forms -- Register for "Spring Break" Vallarta Today at http://www.edukick.com/register.asp?cat=66EduKick is very proud to introduce the opening of "EduKick Vallarta 2006" - Spanish Language & Mexican Culture Soccer, Tennis or Multi-Sport Program hosted by EduKick partner "CODEFUT," organizers of the popular annual international soccer tournament, "Copa Vallarta." These are EduKick's inaugural "Spring Break" camps in Mexico, and we are very excited to bring this unique Spanish language, Mexican culture immersion soccer/sport camp to North American players. Interested parties can call contact EduKick at 1-866-EduKick.
"EduKick Vallarta" has it's main facilities (well-maintained grass soccer pitches, air-conditioned classrooms, computer room, locker...
Airfare > Spring Break Soccer Camp - March Soccer Camp - Soccer Camp in Mexico
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